At Fish Bueno, we want you to be stoked on your gear. If something isn’t right, we’re here to help.
We accept returns on eligible items within 30 days of delivery.
Before sending anything back, please use our return form below so we can review the request and provide return instructions.
Returns sent without prior authorization may not be accepted.
Return Conditions
To be eligible for a return, items must be:
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Unused and unworn
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In original condition
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Returned within 30 days of delivery
Items that show signs of wear, washing, or damage caused after delivery may not be eligible for a refund.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.
Include a photo of the issue so we can resolve it quickly. In these cases, we will arrange a replacement or refund at no additional cost.
Return Shipping
Unless the item was damaged, defective, or incorrect, customers are responsible for return shipping costs.
Original shipping charges are non-refundable.
Refunds
Once your return is received and inspected, we will notify you if the refund has been approved.
If approved, your refund will be issued to your original payment method. Processing times may vary depending on your payment provider.
Exchanges
If you need a different size or item, the fastest way is usually to place a new order and request a return for the original item.
USE THE FORM BELOW TO START A RETURN
Once approved, we will send instructions for sending the item back. We are a small operation so please be patient!
Please provide:
- Your order number
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The item(s) you would like to return
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The reason for the return